(814) 944-2821  |  3001 6th Avenue Altoona, PA 16602  |  M-Th: 9am to 4:30pm Friday: 9am to 6pm  |  bcfcu@atlanticbbn.net

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Lobby Reopening 03/22/2021

COVID-19 Updated 11/16

Effective Wednesday, November 18th we will operate out of the drive-thru only, due to the significant increase of COVID-19 cases in our community. Lobby service will be by appointment only. 

You may access your account 24/7 with our home banking, phone banking (Voice Response Unit) and mobile app.

Please contact the Credit Union for additional information or loan service questions.

Please watch our website for any updates. We appreciate your continued patience and understanding.

COVID-19 Updated 6/16/2020

Welcome back inside!

Our lobby will reopen on Wednesday, June 17th. We will continue to follow the Centers for Disease Control (CDC) and Pennsylvania Department of Health guidelines. 

Here is what you should know before visiting our office:

  • The lobby hours will be 10:00AM – 2:00PM, Monday – Friday. Drive thru hours will remain unchanged: Monday – Thursday 9:00AM – 4:30PM and Friday 9:00AM – 6:00PM.
  • Transactions during lobby hours will be limited to basic teller transactions. 
  • Appointments will be required for loan requests and disbursements, new accounts, and other specialty services. Please call our office, at 814-944-2821, to schedule an appointment or with any questions.
  • Masks will be recommended to enter the building. We ask that members who prefer not to or cannot safely wear a mask use our drive thru.
  • You may be asked to temporarily remove your mask for identification purposes. 
  • Germ barriers have been installed at each teller station. Please remain behind the barrier during your transaction.
  • Teller stations and signature pads will be sanitized after each use. Additional high touch surfaces will be cleaned regularly.
  • The lobby will be limited to 3 members. 
  • Floor markings have been placed in the lobby and on the sidewalk to maintain social distance requirements. A door greeter will provide additional instructions. 

The safety and health of our employees and members remains our top priority. If you are displaying symptoms of COVID-19, please do not visit our lobby. 

Please watch our website for any updates. Thank you for your patience as we continue to work through this challenging time.

NCUA Issues Insurance Statement – Deposits Are Safe in Federally Insured Credit Unions

The National Credit Union Administration (NCUA) released a statement on March 19, 2020 reminding Credit Union Members of the safety of their deposits in federally insured credit unions.

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